**1. Agreement to Terms**

By engaging with the services of Creating Connection, you agree to these terms and conditions in full. If you do not agree, please refrain from using our services.

**2. Services Provided**

Creating Connection offers coaching services aimed at personal development, relationship enhancement, and professional growth. Specific services will be detailed during the initial consultation.

**3. Payment Terms**

All services must be paid for in advance unless otherwise agreed upon. Accepted payment methods include credit/debit cards and bank transfers. Fees are non-refundable unless a session is canceled per our cancellation policy.

**4. Cancellation Policy**

Clients in 1-on-1 coaching: Clients must provide at least 24 hours’ notice for cancellations or rescheduling. Cancellations made with less than 24 hours’ notice may incur a fee equivalent to the session cost. For events and coaching in organizations, there will be a specific cancellation policy.

**5. Client Responsibilities**

Clients are expected to participate actively and openly in coaching sessions. It is important to arrive on time and come prepared for each session.

**6. Confidentiality**

All information shared during coaching sessions is confidential. We respect your privacy and will not disclose any personal information without your consent, except as required by law.

**7. Limitation of Liability**

Creating Connection is not liable for any personal decisions made or actions taken following coaching sessions. Clients are responsible for their choices and outcomes.

**8. Termination of Services**

Creating Connection reserves the right to terminate coaching services at any time if a client behaves inappropriately or fails to comply with these terms.

**9. Changes to Terms**

Creating Connection may update these terms and conditions periodically. Clients will be notified of any significant changes.

**10. Governing Law**

These terms and conditions are governed by the laws of The Netherlands, and any disputes will be resolved in accordance with those laws.

**11. Contact Information**

For any questions regarding these terms, please contact us at info@creatingconnection.nl